How do I access the self-care portal?
Please click on My Roke on the top right corner on our homepage and input your username and password.
Please click on My Roke on the top right corner on our homepage and input your username and password.
Use this link to view our coverage map
You will receive a welcome email with your Portal login details
You will need to provide us details of your new location and pay UGX 100,000 for wireless connections but when it comes to a fiber connection, this cost may vary.
Yes, you’ll need to sign up for a minimum of one Year
Send us an email on: sales@roketelkom.co.ug
This depends on what you are installing.
Wireless customers: We estimate a maximum of 3 Working days
Fiber customers: We estimate a maximum of 5-10 working days
FTTH customers – We estimate a maximum of 24 Hours.
Rokespots – 5Mbps per user
Roke Plus Products - 10Mbps Speeds
Roke Enterprise (Depends on subscription)
Rokespot vouchers (daily, weekly and monthly)
Roke Classic Plus 60GB
Roke Unlimited Plus – 150GB
Roke Mega Plus – 450GB
Email: sales@roketelkom.co.ug,
Call 0205000123
Send us a request via our website through the contact form.