Department: Technical Department

Will be responsible for responsible for providing NOC Infrastructure support, ensuring maximum network and systems uptime through effective Monitoring, Maintenance and Incident Management.

Qualifications and Experience

• A University degree (BSc) Computer Science, Information Technology or related field

• CCNA Certification minimum.

• A minimum of two (2) years of progressively responsible experience in an ISP environment.

• Customer service and end user support experience.

• Knowledge of bandwidth monitoring tools. Previous interaction with systems such as Sandvine is an added advantage

All applications should be sent to jobs@roketelkom.co.ug indicating the position you are applying for in the email subject no later than 30th March 2021. All documents attached should be in pdf format and not larger than 5MB.