ROKE PLUS FAQ’s

ALL ABOUT ROKE PLUS FREE INTERNET

Roke Plus is our latest product range that has everyone excited. Roke Plus subscribers will be able to access free internet everyday from 7pm to 7am and all weekend.

Here are some answers to some of the most recurring questions about Roke Plus.

QTN: How do I get the free internet?

ANS: Simply contact us to subscribe to any of our Roke Plus bundled products and you will be able to enjoy the free internet on weekdays from 7pm to 7am & all weekend long

QTN: Do I need to pay a separate amount for OTT to access social media sites?
ANS: No, you don’t. We cover the Over the Top Tax (OTT) for all our Roke Plus bundle clients meaning you don’t pay anything over and above your usual subscription fee.

QTN: What are the Roke Plus bundled products?

ANS: Our Roke Plus bundled products include Roke Classic Plus (40Gb), Roke Unlimited Plus (100Gb) & Roke Mega Plus (300Gb)

QTN: Since the internet is free do I still need to subscribe for a monthly bundle?

ANS: Yes, you need to have an active monthly subscription to be able to access the free internet at night and on weekends. Should your bundle expire within the course of the month from daily use you will have to top up to enjoy the free internet.

QTN: If my bundle expires, do I still have access to free internet?

ANS: No, you will not. Should your bundle expire within the course of the month you will have to top up so as to access the free internet.

QTN: Do I get free internet with Rokespot?

ANS: No, you don’t get free internet access with Rokespot. Rokespot is a mass market product meant for public areas like plazas, shopping malls or universities & isn’t available to home users.

QTN: What happens if I do not use my 7am-7pm free internet? Is it added in a way for me to use it the next day?

ANS: No, it isn’t. However you will still have free internet access the following day provided you still have a valid bundle.

QTN: Is the free internet limited or unlimited?

ANS: Yes, the internet is free and unlimited but subject to the Fair Usage Policy

QTN: Since roke unlimited and roke mega are office packages, how do I use the free data at night and over the weekend?
ANS: This will not be possible, unless you get a separate home Roke Plus package or decide to work late or over the weekends.

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