Please be reminded of the various ways through which you may top up your account

Payment by cash or cheque at our office in Bugolobi, or direct deposit on our bank account.

PS: Note that the above method is available only during business hours (Monday-Friday, 8.00am – 5.00pm) as all such payments need to be manually verified.

Payment through the following PayWay kiosks or agents near you.

To instantly top up your account at any time of day or night, you may top-up using the following automatic channels.

(For a list of all pay point locations, please see Please have your 5 digit subscriber/user ID- ready in order to use this option before using this option.

Your ID is a 5 digit code , you may find it by logging onto the self care page preceding it with zeros to form 5 digits.

You will be asked for this ID at the PayWay machine.

Mobile Money top up.

MTN Mobile Money steps;

  1. On the MTN Menu on your phone, go to MOBILE MONEY
  2. Select PAY BILL
  4. Enter code: ROKE
  5. Enter your top up amount
  6. Enter your reference/ID Number
  7. Press YES or OK to confirm
  8. Enter your MTN Mobile Money PIN number

You will receive SMS confirmations of the transaction and your Roke classic unlimited account will be topped up instantly after which you can purchase the bundle using the self-care portal and the same login details as provided above. Afterwards click BUY and follow instructions.

We once again thank you for your business. Do not hesitate to contact us in case further help is required by calling 0414230143, 0312109528


Roke Surf Card

 Vouchers can be bought from any of our distributors. They are available in denominations of shs1000, shs5000 and shs18,000. Please note that this option is only for the Rokespot service only.

Payment using debit or credit card

You can also conveniently top up using your Debit or Credit card. Disclaimer; Debit & Credit card information is used only in connection with the particular transaction authorized by you and is not retained for any purpose. 

Payment using *252# (For MTN customers only)

Steps include;

  • Dial *252#
  • Select 1 for Payments
  • Select 1 for Internet
  • Select 1 for Roke Telkom